How to Withdraw Money from Till Number to M-PESA

Safaricom’s Lipa na M-PESA Till Numbers are popular with businesses for receiving customer payments. While money collected in the till stays in the business account, owners can easily withdraw it to their M-PESA wallet for personal use or cash flow management. The process is simple, secure, and available through the SIM toolkit or the M-PESA menu.
How to Withdraw from Till Number to M-PESA via SIM Toolkit
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Open your SIM Toolkit on your Safaricom line.
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Select M-PESA.
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Choose Lipa na M-PESA.
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Select Merchant Services.
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Tap on Withdraw Funds.
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Enter your Till Number.
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Input the amount you want to transfer.
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Confirm with your M-PESA PIN.
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You will receive an SMS confirmation showing the withdrawal details.
How to Withdraw from Till Number via M-PESA App
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Download and open the M-PESA Super App.
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Log in with your Safaricom number.
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Go to Lipa na M-PESA → Business Till.
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Select Withdraw Funds.
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Enter the Till Number and the amount.
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Confirm with your M-PESA PIN.
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The money will be credited to your M-PESA wallet immediately.
Important Notes
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Withdrawals are only possible for the registered owner of the Till Number.
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Normal M-PESA limits apply (daily and per transaction).
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Transaction fees may apply depending on the amount withdrawn.
Tips for Managing Till Withdrawals
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Transfer funds regularly to maintain clear business records.
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Keep SMS confirmations for easy accounting.
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Separate business and personal withdrawals for better cash flow management.
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Always protect your M-PESA PIN to avoid unauthorized access.
FAQs
Q: Can anyone withdraw money from a Till Number?
No, only the registered owner can withdraw funds.
Q: Is there a limit to how much I can withdraw?
Yes, M-PESA daily and per-transaction limits apply.
Q: Can I withdraw money to another number?
No, withdrawals can only go to the owner’s M-PESA account.
Q: Do I need internet to withdraw money?
No, you can use the SIM Toolkit USSD menu without internet.
Q: How long does it take for the money to reflect?
The transfer is instant, and you receive an SMS confirmation immediately.
Conclusion
Withdrawing money from a Safaricom Till Number to your M-PESA account is straightforward, whether you use the SIM Toolkit or the M-PESA Super App. The service ensures that business owners can easily access and manage their funds anytime.