How to Check Bonga Points Balance

Safaricom’s Bonga Points loyalty program allows subscribers to earn points whenever they use their line for calls, SMS, or data. These points can later be redeemed for airtime, data bundles, or even shopping vouchers. To make the most of your rewards, it’s important to know how to check your balance.

 Using USSD Code (*126#)

1. Dial *126# on your Safaricom line.

2. Select Check Bonga Points Balance.

3. Your current balance will be displayed instantly on the screen.

 Via SMS

1. Open your messaging app.

2. Type the word POINTS.

3. Send it to 126.

4. You will receive an SMS showing your Bonga Points balance.

 Using MySafaricom App

1. Download and open the MySafaricom App from the Play Store or App Store.

2. Log in with your Safaricom line.

3. Navigate to the Bonga menu.

4. Your points balance will be displayed on the dashboard.

FAQs

Q: Is there a charge for checking Bonga Points balance?
No, checking your Bonga Points balance is free.

Q: Can I check Bonga Points on another line?
You can only check the balance on the line where the points were earned.

Q: How often do points update?
Points are updated in real-time as you use Safaricom services.

Q: Can I redeem Bonga Points after checking balance?
Yes, once you know your balance, you can redeem them via *126# or the MySafaricom App.

Q: Do Bonga Points expire?
Yes, if not redeemed within three years, they may expire.

Conclusion

Checking your Bonga Points balance is simple and free. You can do it through *126#, by sending an SMS to 126, or via the MySafaricom App. This helps you keep track and plan when to redeem your rewards.