How to Redeem Bonga Points

Safaricom’s Bonga Points loyalty program allows customers to earn points from calls, SMS, data, and M-Pesa usage. These points can be redeemed for airtime, data bundles, devices, or even to pay bills. Here’s a simple guide on how to redeem your Bonga Points.

How to Check Your Bonga Points Balance

1. Dial *126# on your Safaricom line.

2. Select Check Bonga Points Balance.

3. You’ll receive an SMS with your balance.

How to Redeem Bonga Points for Airtime

1. Dial *126#.

2. Select Redeem Bonga Points.

3. Choose Airtime.

4. Enter the amount you want.

5. Confirm the transaction.

How to Redeem Bonga Points for Data Bundles

1. Dial *126#.

2. Select Data Bundles.

3. Choose the bundle package you prefer.

4. Confirm redemption.

How to Redeem Bonga Points for Devices

1. Visit any official Safaricom Shop.

2. Choose a device available under the Bonga Points program.

3. Redeem your points and top up with cash if needed.

How to Pay Bills with Bonga Points

1. Dial *126#.

2. Select Pay Bill.

3. Enter the business number and account number.

4. Enter the number of points to use.

5. Confirm payment.

FAQs

1. What are Bonga Points?
They are loyalty rewards earned from Safaricom usage such as airtime, data, and M-Pesa transactions.

2. How much is one Bonga Point worth?
One Bonga Point is usually equivalent to about 30 cents when redeemed for airtime or data.

3. Can I transfer Bonga Points?
Yes, you can transfer points to another Safaricom line by dialing *126# → Transfer Bonga Points.

4. Do Bonga Points expire?
Yes, unused points expire after three years.

5. Can I combine Bonga Points with cash?
Yes, when redeeming for devices or larger purchases, you can top up the balance with cash.

Conclusion

Bonga Points are a great way to enjoy extra value from your Safaricom usage. With flexible redemption options, you can turn your points into airtime, data, devices, or bill payments in just a few steps.