How to Check Commission on M-Pesa Agent Line
If you want to know how to check commission on M-Pesa line (agent line), this guide explains official methods, the steps, and what info you need to view your earnings.
Quick Answer — At a Glance
Dial *334# on your agent’s Safaricom line.
From menu choose My Account → Commission (or Commission Statement).
Use your agent PIN / credentials if required.
See commission balance and recent earnings.
Step-by-Step Guide
1. Use USSD Code *334#
Dial *334# from your Safaricom number registered as an M-Pesa agent.
Select My Account.
Pick “Commission” or “Commission Statement.”
Authenticate with your Agent PIN if asked.
You’ll receive an SMS with your commission balance.
2. Use the MySafaricom or M-Pesa App / Agent Portal
Log in to the official M-Pesa or Safaricom app that supports agent features.
Navigate to Agent Menu → Commission Statement / Earnings.
Choose the date range you want to view.
View or download a detailed statement of transactions and commissions earned.
3. Via Safaricom Self-Care or Web Portal (if available for agents)
Log in to Safaricom’s self-care portal using your agent credentials.
Find the “Commission” or “Agent Earnings” section.
Select the relevant period (daily, weekly, monthly).
Your commission details will be displayed or be downloadable.
Important Notes / Tips
Ensure your agent line is properly registered so commission features are active.
Keep your Agent PIN safe; it’s often needed for authorization.
Regularly check your statement to spot any missing commissions or discrepancies.
Note that commission rates vary depending on the transaction type (withdrawals, deposits etc.).
FAQ
Q: What is an “agent line” on M-Pesa?
A: It’s a Safaricom number registered to operate as an M-Pesa agent, facilitating deposits, withdrawals etc., and earning commission.
Q: Can I check commission using the same USSD *334# if I’m not an agent?
A: No, the commission line/menu is specific to agent-registered numbers. Regular users won’t see those options.
Q: How often is the commission updated?
A: Usually real-time or shortly after transactions, though statement data may lag slightly depending on systems.
Q: What if my commission doesn’t show up?
A: Check your line registration status; contact Safaricom agent support; ensure your agent PIN or credentials are correct.
