How to Check Commission on M-Pesa Agent Line
If you want to know how to check commission on M-Pesa line (agent line), this guide explains official methods, the steps, and what info you need to view your earnings.
Quick Answer — At a Glance
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Dial *334# on your agent’s Safaricom line.
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From menu choose My Account → Commission (or Commission Statement).
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Use your agent PIN / credentials if required.
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See commission balance and recent earnings.
Step-by-Step Guide
1. Use USSD Code *334#
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Dial *334# from your Safaricom number registered as an M-Pesa agent.
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Select My Account.
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Pick “Commission” or “Commission Statement.”
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Authenticate with your Agent PIN if asked.
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You’ll receive an SMS with your commission balance.
2. Use the MySafaricom or M-Pesa App / Agent Portal
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Log in to the official M-Pesa or Safaricom app that supports agent features.
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Navigate to Agent Menu → Commission Statement / Earnings.
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Choose the date range you want to view.
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View or download a detailed statement of transactions and commissions earned.
3. Via Safaricom Self-Care or Web Portal (if available for agents)
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Log in to Safaricom’s self-care portal using your agent credentials.
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Find the “Commission” or “Agent Earnings” section.
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Select the relevant period (daily, weekly, monthly).
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Your commission details will be displayed or be downloadable.
Important Notes / Tips
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Ensure your agent line is properly registered so commission features are active.
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Keep your Agent PIN safe; it’s often needed for authorization.
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Regularly check your statement to spot any missing commissions or discrepancies.
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Note that commission rates vary depending on the transaction type (withdrawals, deposits etc.).
FAQ
Q: What is an “agent line” on M-Pesa?
A: It’s a Safaricom number registered to operate as an M-Pesa agent, facilitating deposits, withdrawals etc., and earning commission.
Q: Can I check commission using the same USSD *334# if I’m not an agent?
A: No, the commission line/menu is specific to agent-registered numbers. Regular users won’t see those options.
Q: How often is the commission updated?
A: Usually real-time or shortly after transactions, though statement data may lag slightly depending on systems.
Q: What if my commission doesn’t show up?
A: Check your line registration status; contact Safaricom agent support; ensure your agent PIN or credentials are correct.
