How to Transfer Money from M-Pesa to NCBA Account
If you want to transfer money from your M-Pesa wallet to your NCBA bank account, here’s the verified and easy-to-follow method using NCBA’s PayBill services.
Quick Answer — At a Glance
Use NCBA PayBill number 880100.
Through Lipa na M-Pesa → PayBill, enter your NCBA account number.
Pay the amount, enter PIN, get confirmation.
Step-by-Step Guide
Open the M-Pesa menu on your phone (via Safaricom SIM).
Select Lipa na M-Pesa.
Choose PayBill as the payment mode.
For Business Number, enter 880100 (this is NCBA Bank’s PayBill number for bank account deposits). Tuko.co.ke – Kenya news.+2NCBA Group+2
For Account number, enter your NCBA bank account number (the destination account). Tuko.co.ke – Kenya news.+2Nyongesa Sande+2
Enter the amount you want to transfer.
Enter your M-Pesa PIN to authorize the transaction.
Confirm details and send. You’ll receive confirmation via SMS from both Safaricom (M-Pesa) and NCBA.
NCBA Loop Account Variant
If using NCBA Loop (their digital/digital-banking platform), use PayBill number 714777. Tuko.co.ke – Kenya news.+1
Enter your Loop account number as the “Account Number” field. loop.co.ke+1
Transaction Charges & Limits
The PayBill transaction fee is about KSh 30 per transfer. Tuko.co.ke – Kenya news.
Always verify if your amount is within permitted limits for M-Pesa → Bank transfers (Safaricom or NCBA may impose caps).
Confirm that the details are correct before sending to avoid lost transfers.
Tips for a Smooth Transfer
Double-check your NCBA account number to avoid mistakes.
Keep your phone’s SMS notifications active; messages are how you confirm success.
Save the confirmation SMS or screenshot it in case of issues.
If in doubt, contact NCBA customer service or Safaricom support before doing large transfers.
FAQs
Q: Can I transfer from M-Pesa to NCBA via another business or paybill number?
A: For standard NCBA bank accounts, the correct PayBill is 880100. Loop accounts use 714777. Always use the correct one.
Q: How long does it take for the money to appear in my NCBA account?
Usually within a few minutes, unless there are system delays or network congestion.
Q: What happens if I entered the wrong account number?
Mistakes may lead to funds being untraceable. You’ll need to contact both Safaricom (M-Pesa) and NCBA bank immediately with transaction details to request reversal or correction.
Q: Do I need to be an NCBA customer for this service?
Yes — you must have an existing NCBA bank account or Loop account to receive the money.
Q: Is this method safe?
Yes, using PayBill via M-Pesa is commonly used and secure. But always ensure details are correct and your PIN is protected.
