How to Transfer Money from M-Pesa to NCBA Account
If you want to transfer money from your M-Pesa wallet to your NCBA bank account, here’s the verified and easy-to-follow method using NCBA’s PayBill services.
Quick Answer — At a Glance
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Use NCBA PayBill number 880100.
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Through Lipa na M-Pesa → PayBill, enter your NCBA account number.
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Pay the amount, enter PIN, get confirmation.
Step-by-Step Guide
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Open the M-Pesa menu on your phone (via Safaricom SIM).
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Select Lipa na M-Pesa.
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Choose PayBill as the payment mode.
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For Business Number, enter 880100 (this is NCBA Bank’s PayBill number for bank account deposits). Tuko.co.ke – Kenya news.+2NCBA Group+2
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For Account number, enter your NCBA bank account number (the destination account). Tuko.co.ke – Kenya news.+2Nyongesa Sande+2
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Enter the amount you want to transfer.
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Enter your M-Pesa PIN to authorize the transaction.
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Confirm details and send. You’ll receive confirmation via SMS from both Safaricom (M-Pesa) and NCBA.
NCBA Loop Account Variant
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If using NCBA Loop (their digital/digital-banking platform), use PayBill number 714777. Tuko.co.ke – Kenya news.+1
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Enter your Loop account number as the “Account Number” field. loop.co.ke+1
Transaction Charges & Limits
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The PayBill transaction fee is about KSh 30 per transfer. Tuko.co.ke – Kenya news.
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Always verify if your amount is within permitted limits for M-Pesa → Bank transfers (Safaricom or NCBA may impose caps).
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Confirm that the details are correct before sending to avoid lost transfers.
Tips for a Smooth Transfer
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Double-check your NCBA account number to avoid mistakes.
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Keep your phone’s SMS notifications active; messages are how you confirm success.
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Save the confirmation SMS or screenshot it in case of issues.
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If in doubt, contact NCBA customer service or Safaricom support before doing large transfers.
FAQs
Q: Can I transfer from M-Pesa to NCBA via another business or paybill number?
A: For standard NCBA bank accounts, the correct PayBill is 880100. Loop accounts use 714777. Always use the correct one.
Q: How long does it take for the money to appear in my NCBA account?
Usually within a few minutes, unless there are system delays or network congestion.
Q: What happens if I entered the wrong account number?
Mistakes may lead to funds being untraceable. You’ll need to contact both Safaricom (M-Pesa) and NCBA bank immediately with transaction details to request reversal or correction.
Q: Do I need to be an NCBA customer for this service?
Yes — you must have an existing NCBA bank account or Loop account to receive the money.
Q: Is this method safe?
Yes, using PayBill via M-Pesa is commonly used and secure. But always ensure details are correct and your PIN is protected.
