How to Renew Certificate of Good Conduct
Having a valid Certificate of Good Conduct (also called a Police Clearance Certificate) is important for jobs, visa applications, education, or volunteer work. If your certificate has expired or is about to, this guide walks you through how to renew it step-by-step, easily, and with things to watch out for.
The Easiest Way
Here’s the quickest method to renew your Certificate of Good Conduct in Kenya:
Log in to eCitizen and go to the Directorate of Criminal Investigations (DCI) section.
Select Police Clearance Certificate service.
Pay the renewal fee (KES 1,050) via the accepted payment method. (dci.go.ke)
Download and print the C24 fingerprint form and your payment invoice, both on A4 paper. (dci.go.ke)
Go to your chosen fingerprinting centre (a Huduma Centre or DCI HQ) with your printed forms and original ID, submit fingerprints. Then wait for SMS notification that the renewed certificate is ready to download from your eCitizen account. (dci.go.ke)
Step-by-Step Guide
Method 1: Online Renewal via eCitizen
Log in to your eCitizen account.
Navigate to Directorate of Criminal Investigations → Police Clearance Certificate.
Select that you are renewing (or apply again if “renew” label isn’t used).
Choose your fingerprinting location (Huduma Centre or DCI HQ).
Pay KES 1,050, using mobile money, debit/credit card, or the available eCitizen payment options. (dci.go.ke)
Print (on both sides where required):
The C24 fingerprint form, and
Your payment invoice/receipt.
Take your original ID (or birth certificate for minors) and copies.
Go for fingerprinting at the chosen centre.
Wait for the certificate to be processed. You’ll get a notification (usually via SMS) once it’s ready for download from eCitizen.
Method 2: In-Person Renewal
If online tools are unavailable, or you prefer, you can do most of the process in person:
Visit a Huduma Centre or DCI Headquarters.
Request the Police Clearance Certificate service.
Fill in paper forms (you may still need some printed invoice & C24 form).
Pay the fee.
Have your fingerprints taken on the spot.
Wait for your certificate to be issued; collect or have it made available for download depending on the centre.
Method 3: For Foreign Residents, Minors & Special Cases
Foreign residents (with valid residency status) follow the same eCitizen process, but you’ll also need to provide proof of your immigration status (work permit, student pass, etc.). (dci.go.ke)
For minors (below 18, commonly 16-17), applications are made through a parent or guardian’s eCitizen account. Original birth certificate required. (dci.go.ke)
Important Notes & Tips
You do not need to book a fingerprinting date on eCitizen anymore; just go to your selected centre when ready.
Keep your printed invoice, C24 form, and original ID; without these you may face delays.
Make sure the thumbprint impression on your ID copy is clear (where applicable).
Once the renewed certificate is generated, it’s accessible via eCitizen account; download and print a copy as you may need it later.
Certificates may become unavailable for download from your account after 6 months; so keep a printed or saved copy.
FAQs
How much does renewing a Certificate of Good Conduct cost?
It costs KES 1,050 in Kenya for renewal via eCitizen.
How long is the certificate valid after renewal?
It is typically valid for one year from issuance. After that, you’ll need to renew again.
Can I use an old/expired certificate for job applications or visa purposes?
Usually not—most employers, institutions and diplomatic services require a current certificate. Some might accept recently expired ones, but it’s risky.
What if I don’t have a Kenyan National ID?
If you’re a foreign resident, you’ll need valid proof of your status plus a passport, work/student permit as required. For minors, a birth certificate suffices.
