How to Remove Skiza Tune from Your Safaricom Line
Skiza Tunes are a fun way to personalize your caller experience by playing music when people call you. However, sometimes you may want to remove or stop the Skiza service, whether to save airtime or return to the default ringing tone. This guide will show you the easiest ways to remove a Skiza Tune from your Safaricom line.
What is a Skiza Tune?
A Skiza Tune is a caller ring-back service by Safaricom that allows your callers to hear music instead of the standard ring when they call your number. While entertaining, the service attracts a small daily or monthly fee, deducted from your airtime.
How to Remove a Skiza Tune via SMS
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Open the SMS app on your Safaricom line.
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Compose a new message with the word STOP.
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Send it to 811.
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You will receive a confirmation SMS that your Skiza service has been deactivated.
How to Remove a Skiza Tune via USSD
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Dial *811# on your phone.
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Select the option for My Tunes.
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Choose the tune you want to remove.
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Select Deactivate or Delete.
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You will receive a confirmation message once the tune has been removed.
How to Remove Skiza Using the Skiza Portal
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Visit the Safaricom Skiza portal through your phone’s browser.
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Log in with your Safaricom number.
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Navigate to My Tunes and choose the tune you want to remove.
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Select Unsubscribe to stop the service.
Tips to Manage Skiza Tunes
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If you only want to change your tune instead of removing it, you can browse the Skiza library via *811#.
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Always confirm removal via SMS or portal to ensure charges stop immediately.
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Keep track of your airtime deductions to verify that the Skiza service has been deactivated.
Common Questions About Skiza Tunes
Does removing Skiza Tunes cost money?
No, Safaricom does not charge you for deactivating the service.
Can I subscribe again after removing Skiza?
Yes, you can dial *811# at any time to browse and subscribe to a new tune.
How long does it take to remove Skiza?
The service is deactivated immediately, and callers will start hearing the normal ring tone.
Can I remove Skiza for only one caller?
Yes, Skiza allows you to manage tunes for specific callers. You can delete tunes for individual numbers from the *811# menu.
Conclusion
Removing a Skiza Tune is quick and easy using SMS, USSD, or the Skiza portal. Whether you want to save airtime or simply return to the default ringing tone, Safaricom ensures you can manage your caller experience with just a few steps.
