How to Pay Parking in Mombasa

Navigating parking in Mombasa can be confusing — different zones, different rates, and several payment methods. Whether you’re visiting Nyali, Likoni, or just doing errands in the CBD, knowing how to pay properly saves time, avoids fines, and keeps your day smooth.

The Easiest Way

Here’s the quickest, most reliable method to pay for parking:

1. Dial *282# from your mobile phone.

2. Choose Parking Services or My Services → Pay Parking.

3. Enter your vehicle registration number and the parking zone.

4. Confirm the duration you want to park (e.g. hourly, daily).

5. Approve payment via M-Pesa when prompted; enter your PIN.

That’s it — you’ll get an SMS confirming payment, which serves as proof.

Step-by-Step Guide

Here are all the main ways to pay for parking in Mombasa, depending on what tools or connectivity you have.

Method 1: Using USSD (*282#)

• Dial *282# on your mobile.

• If you haven’t registered with the parking system yet, do that first (you’ll be asked for some details).

• Select My Services or Parking Services.

• Choose whether this is a new parking session (“Pay New”) or renewing/continuing.

• Enter vehicle details (license plate, vehicle type).

• Select the zone you’re parked in.

• Pick parking duration.

• Confirm, then pay via M-Pesa (approve the STK push / prompt).

• Keep the SMS confirmation.

Method 2: Online via Mombasa County eServices

• Visit the Mombasa County eServices Portal at eportal.mombasa.go.ke. (eportal.mombasa.go.ke)

• Register for an account (if you don’t have one), using your National ID.

• Log in and select the Parking service.

• Enter all required details (vehicle plate, zone, duration).

• Choose payment method (often M-Pesa, debit/credit card, etc.).

• Complete payment and print or save the receipt for proof.

Method 3: Manual / On-Street Attendants

• If digital options fail or are unavailable (poor signal, etc.), look for an authorized parking attendant.

• Provide your vehicle registration, declare the duration, pay in person.

• Ask for a receipt — it might be needed if there is any dispute or inspection.

Important Notes & Tips

• Always check the parking zone — the rate may differ depending on CBD, Nyali, Likoni, etc.

• Keep the SMS or digital receipt because enforcement officers will check registration numbers against paid vehicles.

• Make sure your vehicle registration number is correctly typed (errors can cause fines or the system may not recognize your payment).

• For first-time users of *282#, you’ll have to register before you can pay.

• Rates can change; check latest rates from Mombasa County notices.

FAQs

Do I need to physically display a parking ticket or sticker after payment?
No. Once paid via *282# or online, the system uses number-plate checking; you don’t need to display anything.

What happens if my phone has no network when trying to pay?
Try to move to an area with signal, or use the online portal when connected to WiFi. If manual payment is possible nearby, use that.

Can I extend my parking if I stay longer than planned?
Yes — you can use the USSD or portal to add more time before your paid period ends.

Is there a penalty if I park without paying or my payment is invalid?
Yes. Enforcement officers may clamp or fine vehicles whose owners didn’t pay or whose payment doesn’t match vehicle registration.