How to Check Parking Status in Nairobi

In Nairobi, keeping up with parking rules is part of everyday city life. Whether you’ve left your car in the CBD or in a residential zone, it’s important to confirm your parking status to avoid fines or clamping. The Nairobi City County government has made it easier by introducing digital systems, allowing drivers to check and pay for parking using their phone or online. Here’s a simple guide to help you stay on top of it.

Quick Answer — At a Glance

1. Dial *647# on your Safaricom or Airtel line.

2. Select “Parking” and enter your vehicle registration number.

3. Alternatively, use the Nairobi City County ePayments portal.

4. You can also check status via the Nairobi County eCitizen service.

Step-by-Step Guide

1. Use the USSD Code *647#

• On your mobile phone, dial *647#.
• From the menu, choose “Parking.”
• Enter your car registration number.
• Your current parking status (paid or unpaid) will be displayed instantly.

2. Nairobi ePayments Portal

• Go to the official Nairobi ePayments portal.
• Click on “Parking Services.”
• Enter your vehicle registration details.
• The system will show your parking payment status.

3. eCitizen Platform

• Log in to your eCitizen account.
• Navigate to Nairobi City County services.
• Select “Parking Services” and enter your number plate.
• Confirm whether your parking is valid or pending.

4. My Nairobi App (if installed)

• Download the My Nairobi App from your app store.
• Sign in with your phone number or eCitizen details.
• Go to “Parking Services” to check your parking status.

5. Contact Nairobi County Customer Care

• If you experience delays or errors, call Nairobi County revenue office support.
• Provide your number plate and payment details for verification.

Important Notes & Tips

• Always confirm payment immediately after paying for parking.
• Screenshots of confirmation messages can serve as proof if systems delay.
• Payments can be daily, seasonal, or per hour depending on the zone.
• Avoid third-party agents — always use official county platforms.

FAQs

What is the USSD code for checking Nairobi parking?
Dial *647# on your Safaricom or Airtel line to check your status.

Can I check parking without internet?
Yes, the *647# USSD service works without internet.

What happens if I forget to pay parking?
Your car may be clamped or fined by county enforcement officers.

Can I pay and check parking for someone else’s car?
Yes, as long as you have their vehicle registration number.

Is parking payment linked to eCitizen?
Yes, Nairobi County integrates parking services with eCitizen for convenience.