How to Get CR12 in Kenya
If you’ve ever tried opening a company account at Equity or KCB, or you’ve gone after a government tender, you’ve probably been asked for a CR12. This document is an official search record showing your company’s directors, shareholders, and registered office. It is issued by the Registrar of Companies through the Business Registration Service (BRS).
Easiest Way
If your company is already updated on eCitizen, you can get it online.
Log into your eCitizen account.
Go to Business Registration Service (BRS).
Click Make Application → Official Search (CR12).
Enter your company registration number, confirm your contact details, and submit.
Pay KES 650 and download your CR12 once it is processed (Business Registration Service).
Step by Step Guide
Method 1: Online via eCitizen (BRS)
Log into your eCitizen portal.
Open the Business Registration Service (BRS) section.
Select Make Application → Official Search (CR12).
Search using your company name or registration number.
Confirm your details such as postal address, email, and phone number.
Tick the declaration box and submit.
Pay the KES 650 fee via M-Pesa or card.
Wait for processing, usually 2–5 working days (Business Registration Service).
Download your CR12 when it is ready.
If your company was registered a long time ago, there might be delays because some older records need manual checks (Company Secretaries Africa).
Method 2: Physical Application at Sheria House
Write a formal letter to the Registrar of Companies.
State your company name and registration number.
Request an official search (CR12) showing directors, shareholders, shareholding, office address, and any charges.
Attach supporting documents such as:
Certificate of Incorporation
Memorandum and Articles of Association
Latest Annual Returns if filed
Submit everything at the Companies Registry counter at Sheria House.
Pay the official fee.
Wait for the Registrar to process, which can take several days, especially for older companies (Capita Registrars).
Important Notes & Tips
Only verified companies on BRS can have an automated CR12 generated online.
The CR12 reflects the current company structure. Apply for a new one if directors or shareholders change.
Older companies may experience delays since their files require manual verification (Company Secretaries Africa).
Ensure your annual returns are filed. If not, the CR12 may carry a note that returns are not up to date (Capita Registrars).
The fee for a CR12 is KES 650 per request (Business Registration Service).
While the CR12 has no expiry date, most banks and tendering bodies accept one issued within the last year.
FAQs
Q: Who can apply for a CR12?
Anyone can apply, but most requests come from company directors, lawyers, or authorized agents.
Q: Is CR12 the same as a Certificate of Incorporation?
No. A Certificate of Incorporation shows a company was registered. A CR12 shows the current directors and shareholders.
Q: How long does it take to get a CR12?
Normally 2–5 working days, but older companies may take longer if manual verification is required.
Q: Why do banks ask for CR12?
They use it to confirm directors and shareholders before opening or upgrading accounts.
Q: Can I use a CR12 more than once?
Yes, but many institutions require the most recent version, usually not older than one year.
