How to Check Equity Bank Balance
If you want to check Equity Bank balance, this guide shows you the fastest official ways using USSD, app, or online banking.
Quick Answer — At a Glance
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Dial *247# → select “Account Balance”.
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Login to the Equity Mobile App or Eazzy Banking and check your balance.
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Use Equity Online via browser to view your account summary.
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Use Equitel STK if you have an Equitel-enabled line.
Step-by-Step Guide: Checking Your Equity Bank Balance
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*Use USSD 247#
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From your phone, dial *247#.
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Follow the prompts to enter your Equity account number (if needed) and USSD PIN.
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Select the option for “Account Balance” to view your current bank balance.
(equitygroupholdings.com)
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Via Equity Mobile App / Eazzy Banking
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Open the Equity Mobile (or Eazzy Banking) app on your smartphone.
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Login with your username and password.
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Your balance should show automatically on the dashboard, or under “Accounts” → select the account.
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Using Online Banking (Equity Online)
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Go to the Equity Online website via browser.
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Login with your online banking credentials.
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Navigate to “Accounts” or “My Accounts” to see your balance and recent transactions.
(equitygroupholdings.com)
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Through Equitel STK
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If your mobile number is on an Equitel SIM registered with Equity, use the Equitel STK menu.
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Navigate the STK menu to the balance inquiry option.
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Important Notes & Tips
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USSD *247# is available on all major telecoms in Kenya (Safaricom, Airtel, Telkom, Equitel). It works even without internet. Equity Group
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Always ensure your USSD PIN is secure; do not share it with anyone.
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If using the mobile app or online banking, ensure you have updated versions for security and improved features.
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If you see incorrect balance or transactions, contact Equity Bank via customer care or visit a branch as soon as possible.
FAQs
*Q: How much does it cost to check balance with 247#?
A: There’s a small USSD charge (usually Kes 1) for each session.
Q: Can I check balance without internet?
A: Yes — using *247# or Equitel STK doesn’t need data.
Q: What if I forget my USSD PIN?
A: Visit an Equity branch or call customer care to reset or recover your PIN.
Q: How often is my balance updated?
A: Balance updates are real-time with transactions; pending transactions might take short time.
Q: Can I see balance for all my accounts?
A: Yes — USSD, app, and online banking let you view multiple linked accounts under your profile.