How to Check Equity Bank Balance
If you want to check Equity Bank balance, this guide shows you the fastest official ways using USSD, app, or online banking.
Quick Answer — At a Glance
Dial *247# → select “Account Balance”.
Login to the Equity Mobile App or Eazzy Banking and check your balance.
Use Equity Online via browser to view your account summary.
Use Equitel STK if you have an Equitel-enabled line.
Step-by-Step Guide: Checking Your Equity Bank Balance
*Use USSD 247#
From your phone, dial *247#.
Follow the prompts to enter your Equity account number (if needed) and USSD PIN.
Select the option for “Account Balance” to view your current bank balance.
(equitygroupholdings.com)
Via Equity Mobile App / Eazzy Banking
Open the Equity Mobile (or Eazzy Banking) app on your smartphone.
Login with your username and password.
Your balance should show automatically on the dashboard, or under “Accounts” → select the account.
Using Online Banking (Equity Online)
Go to the Equity Online website via browser.
Login with your online banking credentials.
Navigate to “Accounts” or “My Accounts” to see your balance and recent transactions.
(equitygroupholdings.com)
Through Equitel STK
If your mobile number is on an Equitel SIM registered with Equity, use the Equitel STK menu.
Navigate the STK menu to the balance inquiry option.
Important Notes & Tips
USSD *247# is available on all major telecoms in Kenya (Safaricom, Airtel, Telkom, Equitel). It works even without internet. Equity Group
Always ensure your USSD PIN is secure; do not share it with anyone.
If using the mobile app or online banking, ensure you have updated versions for security and improved features.
If you see incorrect balance or transactions, contact Equity Bank via customer care or visit a branch as soon as possible.
FAQs
*Q: How much does it cost to check balance with 247#?
A: There’s a small USSD charge (usually Kes 1) for each session.
Q: Can I check balance without internet?
A: Yes — using *247# or Equitel STK doesn’t need data.
Q: What if I forget my USSD PIN?
A: Visit an Equity branch or call customer care to reset or recover your PIN.
Q: How often is my balance updated?
A: Balance updates are real-time with transactions; pending transactions might take short time.
Q: Can I see balance for all my accounts?
A: Yes — USSD, app, and online banking let you view multiple linked accounts under your profile.