How to Buy Tokens via M-Pesa

Electricity tokens make it easy for prepaid customers to manage their power usage. In Kenya, you can conveniently buy electricity tokens using M-Pesa from the comfort of your home. Here’s a step-by-step guide.

Steps to Buy Tokens via M-Pesa

1. Go to your phone’s M-Pesa menu.

2. Select Lipa na M-Pesa.

3. Choose Pay Bill.

4. Enter 888880 as the business number (Kenya Power).

5. Enter your meter number as the account number.

6. Enter the amount you wish to pay.

7. Enter your M-Pesa PIN and confirm.

8. You’ll receive an SMS with your electricity token number.

How to Load Tokens Into Your Meter

1. Go to your electricity meter keypad.

2. Key in the 20-digit token number received via SMS.

3. Press the Enter/OK button.

4. Your meter will accept the units, and your balance will update instantly.

Benefits of Buying Tokens via M-Pesa

• Convenient and available 24/7.

• No need to visit Kenya Power offices.

• Instant SMS confirmation with your token number.

• Safe and secure payment process.

FAQs

1. What is the Kenya Power Paybill number?
The Paybill number is 888880.

2. How long does it take to receive tokens?
Usually within a few seconds, though delays may occur during peak hours.

3. What if I don’t receive my token number?
Contact Kenya Power via their customer care lines or visit Kenya Power Self-Service Portal.

4. Can I buy tokens using the MySafaricom App?
Yes, you can also buy tokens directly via the app under the M-Pesa → Lipa na M-Pesa section.

5. Is there a minimum or maximum amount for buying tokens?
Yes, the minimum purchase is KSh 100 and the maximum depends on M-Pesa transaction limits.

Conclusion

Buying electricity tokens via M-Pesa is simple, fast, and reliable. By using the Kenya Power Paybill 888880, you can conveniently purchase and load tokens anytime and keep your power flowing without interruptions.