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How to Restrict Data from Using Airtime on Safaricom
Home » Blog » How to Restrict Data from Using Airtime on Safaricom
Knowledge

How to Restrict Data from Using Airtime on Safaricom

Genesis
Last updated: September 18, 2025 15:14
Genesis
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How to Restrict Data from Using Airtime on Safaricom

How to Restrict Data from Using Airtime on Safaricom

Contents
  • Method 1 — Activate Data Manager via USSD (*544#)
  • Method 2 — Activate Data Manager via MySafaricom App
  • Benefits of Restricting Data from Using Airtime
  • FAQs
  • Conclusion

Nothing is more frustrating than discovering your airtime has been consumed when your data bundle runs out. Safaricom has a simple solution for this problem called Data Manager. This feature ensures your internet access stops once your bundles are depleted, preventing airtime deductions. You can activate it quickly through USSD or the MySafaricom app.

Method 1 — Activate Data Manager via USSD (*544#)

  1. Dial *544# on your Safaricom line.

  2. From the menu, select Data Manager.

  3. Choose Activate to turn it on.

  4. You’ll receive a confirmation SMS confirming activation.

Once active, your browsing will stop when your data bundle ends, and airtime will remain untouched.

Method 2 — Activate Data Manager via MySafaricom App

  1. Install and open the MySafaricom App from Google Play Store or Apple App Store.

  2. Log in with your Safaricom number.

  3. Navigate to the Data or Usage section.

  4. Locate Data Manager and switch it ON.

  5. A pop-up will confirm successful activation.

This method is useful if you prefer managing bundles and settings directly on your smartphone.

Benefits of Restricting Data from Using Airtime

  • Prevents accidental airtime loss.

  • Encourages buying data bundles for better value.

  • Gives you full control over your browsing costs.

  • Easy to turn on or off at any time.

FAQs

Q: Can I deactivate Data Manager later?
Yes, you can switch it off via *544# or the MySafaricom App if you want airtime to be used as backup.

Q: What happens when I run out of bundles with Data Manager active?
Browsing will stop immediately until you purchase a new bundle.

Q: Does it cost anything to activate Data Manager?
No, activation is free.

Q: Is Data Manager available on both prepaid and postpaid lines?
Yes, it works for all Safaricom customers.

Q: Can I activate it without internet?
Yes, use the USSD code *544#, which works even without data access.

Conclusion

Safaricom’s Data Manager is the best way to stop airtime deductions when browsing. You can activate it easily via *544# or through the MySafaricom App. With this feature, you stay in control of your internet usage and only browse using bundles.

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