How to Pay Zuku
If you use Zuku for internet or TV, you know how important it is to pay your bill on time to avoid service interruptions. The good news is Zuku has made payments simple, offering different options depending on whether you prefer mobile money, bank transfer, or paying in person. Whether you’re renewing your home Wi-Fi package or settling your TV subscription, you can complete your payment in just a few minutes.
Quick Answer — At a Glance
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Use Paybill 320323 with your Zuku account number via M-Pesa
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Use Airtel Money with business name ZUKUSAT and your account number
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Pay via Equitel Paybill 320323 or via bank deposit into the Equity account
Step-by-Step Guide
Method 1 — Via Mobile Money
M-Pesa
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Go to M-Pesa → Lipa na M-Pesa → Paybill
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Enter Business no. 320323
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Enter your Zuku account number as the Account Code
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Enter the amount due, input PIN, send
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Payment usually reflects within 15 minutes as outlined on the official Zuku payments page
Airtel Money
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Open Airtel Money → Make Payments → Pay Bill → Other
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Enter “ZUKUSAT” as the business name
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For reference, enter your Zuku account number
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Confirm; you’ll receive an SMS and/or email confirmation
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Payment reflected in about 15 minutes according to the official Zuku portal
Equitel
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Navigate My Money → Send/Pay → Others → Business number = 320323
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Enter account code (your Zuku account number), amount, PIN
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Confirmation SMS; payment reflects within 1 hour as noted on Zuku’s payments page
Method 2 — Credit / Debit Cards
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Go to Zuku’s Payments portal via their website
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Select the credit/debit card option (Visa/Mastercard) through Pesapal form
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Fill in card and account details, amount, confirm
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Payment reflects within 15 minutes after confirmation as per the official Zuku guide
Method 3 — Bank Payments
Equity Bank (Cash or Cheque)
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Pay at any Equity Bank branch using a deposit slip
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Bank account name: Wananchi Group (K) Ltd.
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Account number: 0180290281503, Branch: Community Corporate
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Write your Zuku client/account code visibly on the deposit slip
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Allow up to 48 hours for the payment to reflect if you follow the instructions on Zuku’s site
M-Banking / USSD via banks / Eazzy Banking App
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Use your bank’s USSD or mobile banking app
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If your mobile is mapped to your Zuku account number, your bill will show
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If not mapped, you’ll enter your Zuku account number manually
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Choose to settle the bill displayed or enter a custom amount, confirm with PIN
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On Eazzy Banking: select Paybill Type “Zuku” or input 320323, enter account number, amount, confirm PIN; you’ll receive SMS confirmation as explained on the Zuku site
Important Notes & Tips
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Always use Paybill 320323 when using mobile money or bank Paybill methods. Other older numbers (like 320320) are no longer listed officially.
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Confirm your account code/account number exactly as shown on your Zuku invoice.
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Payment times vary: mobile money and card payments usually ~15 minutes, Equitel up to 1 hour, and bank deposits up to 48 hours.
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Always keep your SMS or email receipt for proof.
FAQs
Can I use Paybill 320320 to pay Zuku?
No — the official page shows 320323 as the correct Paybill for mobile money and bank Paybill methods.
What happens if my payment doesn’t show after 48 hours?
Contact Zuku customer support, provide payment reference, date, amount, and account number.
Is credit/debit card payment accepted?
Yes. Zuku accepts Visa/Mastercard via a Pesapal form.
Are there fees for using mobile money or cards?
The mobile money provider may charge a standard fee. Zuku itself doesn’t charge extra.
Can I pay via bank deposit?
Yes. Deposit into Wananchi Group (K) Ltd. account in Equity Bank (Community Corporate branch), account number 0180290281503.
