How to Pay Tokens via M-Pesa

Prepaid electricity tokens make it easy to manage your power usage in Kenya. With Safaricom’s M-Pesa service, you can conveniently buy tokens anytime without visiting a physical office. This guide explains step-by-step how to pay for electricity tokens via M-Pesa.

Why Buy Tokens Through M-Pesa?

• Available 24/7, no need to queue.

• Instant token code delivered to your phone.

• Safe, secure, and fast transactions.

• Works anywhere with M-Pesa access.

Steps to Pay Tokens via M-Pesa

1. Go to your Safaricom SIM Toolkit or M-Pesa menu.

2. Select Lipa na M-Pesa.

3. Choose Pay Bill.

4. Enter the official Kenya Power Paybill Number: 888880.

5. For the Account Number, type your meter number.

6. Enter the amount you want to spend.

7. Input your M-Pesa PIN and confirm.

8. You will receive an SMS from M-Pesa confirming the payment.

9. Kenya Power will also send an SMS with your token number, which you key into your meter.

Important Tips When Paying Tokens

• Double-check your meter number before confirming payment.

• Always ensure your phone has enough M-Pesa balance.

• Save Paybill 888880 for quick future payments.

• If tokens delay, wait a few minutes before contacting Kenya Power customer care.

Common Questions

What if I send money to the wrong meter number?
Contact Kenya Power immediately at 97771 with your transaction details.

How long does it take to receive tokens?
Usually instant, but delays may occur during high demand hours.

Is there a limit to how much I can pay?
Yes, standard M-Pesa transaction limits apply.

Can I buy tokens for someone else?
Yes, just enter their meter number instead of yours.

Conclusion

Paying for electricity tokens via M-Pesa is quick, secure, and convenient. With just a few steps, you can top up your meter anytime and enjoy uninterrupted electricity