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An image with steps on How to Pay GOtv
Home » Blog » How to Pay GOtv
Knowledge

How to Pay GOtv

Genesis
Last updated: September 7, 2025 16:25
Genesis
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How to Pay GOtv via M-Pesa in Kenya

An image with steps on How to Pay GOtv

GOtv is one of the most affordable and accessible pay-TV options in Kenya, offering a wide range of local and international channels. To keep your subscription active and avoid service interruptions, Safaricom makes it easy to pay GOtv bills directly through M-Pesa. This guide explains step by step how to pay GOtv using M-Pesa, the Paybill number, and helpful tips for a smooth transaction.

Contents
  • Requirements Before Paying GOtv
  • GOtv M-Pesa Paybill Number
  • How to Pay GOtv via M-Pesa
  • GOtv Packages in Kenya
  • Tips for Smooth GOtv Payments
  • Common Questions About Paying GOtv

Requirements Before Paying GOtv

  • An active M-Pesa account with enough balance.

  • Your GOtv IUC number (found on the decoder or in the menu settings).

  • The correct Safaricom Paybill number for GOtv.

GOtv M-Pesa Paybill Number

The official GOtv Paybill number is 423655. You’ll use this every time you make payments via M-Pesa.

How to Pay GOtv via M-Pesa

  1. Go to your M-Pesa menu on your Safaricom line.

  2. Select Lipa na M-Pesa.

  3. Choose Paybill.

  4. Enter 423655 as the business number.

  5. Enter your GOtv IUC number as the account number.

  6. Enter the amount corresponding to your subscription package.

  7. Enter your M-Pesa PIN and confirm.

  8. You’ll receive a confirmation SMS from M-Pesa and GOtv.

GOtv Packages in Kenya

  • GOtv Lite – Affordable package with local channels.

  • GOtv Value – Mid-tier option with more entertainment channels.

  • GOtv Plus – Expanded package with more variety.

  • GOtv Max – Premium package with sports, movies, and international content.

Tips for Smooth GOtv Payments

  • Always confirm your IUC number before paying to avoid errors.

  • Pay in advance to avoid service interruptions.

  • If service doesn’t resume after payment, use your remote to clear errors by pressing GOtv > Settings > Advanced Options > Clear Error Code.

  • Save the Paybill number in your phone for quick future payments.

Common Questions About Paying GOtv

How long does it take for my GOtv to be reconnected after payment?
Usually within minutes, but sometimes you may need to clear error codes manually.

Can I pay for someone else’s GOtv account?
Yes, just enter their IUC number in the account field.

Is there an extra charge for paying via M-Pesa?
No, you only pay the subscription amount.

What happens if I enter the wrong IUC number?
The payment will go to another account. Always double-check your details before confirming.

Paying for your GOtv subscription with M-Pesa is quick, convenient, and secure. With the official Paybill number 423655 and your IUC number, you can easily keep your decoder active and enjoy uninterrupted entertainment.

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