How to Pay for Safaricom PostPay
If you want to know how to pay PostPay Safaricom, this guide shows you the official methods, what info you’ll need, and deadlines so you don’t lose service.
Quick Answer — At a Glance
Go to M-Pesa → Lipa na M-Pesa → PayBill
Use PayBill number 200200 and your mobile number as the Account Number. Safaricom+1
Enter the bill amount and confirm with your M-Pesa PIN. Jua Kenya+1
Or pay via MySafaricom App / online portal or bank transfer. Safaricom
Step-by-Step Guide
1. Get Your PostPay Bill & Check the Due Date
Safaricom sends a monthly invoice via SMS and email. Safaricom
Usually payment is due by the 5th or 16th day of the month depending on your PostPay plan. Safaricom+2Safaricom+2
2. Pay via M-Pesa
Open your phone and go to the M-Pesa menu.
Select Lipa na M-Pesa.
Choose PayBill.
Enter the business (PayBill) number: 200200. Jua Kenya+1
Use your mobile number or the PostPay number/account number as the Account Number. Jua Kenya+1
Enter the amount you owe.
Enter your M-Pesa PIN, confirm.
You’ll get a confirmation SMS when successful. Safaricom+1
3. Alternative Methods to Pay
Through the MySafaricom App or Safaricom’s online portal — log in, go to account billing/PostPay, choose payment option. Safaricom+1
Using bank transfer / EFT via Safaricom’s bank account (if available) as shown in Safaricom’s FAQ. Safaricom
Important Notes / Tips
Make sure your email address registered with Safaricom is current so you receive the bill. Safaricom
Pay by the due date to avoid disconnection. Safaricom sends reminders before disconnection. Safaricom+1
Keep proof of payment (M-Pesa confirmation or bank statement) just in case there is a delay in updating the account.
If your line is disconnected for non-payment, you can reconnect once you pay; reconnection usually happens quickly. Safaricom+1
FAQs
Q: What is the PayBill number for Safaricom PostPay?
A: It’s 200200. Safaricom+1
Q: By when must I pay my Safaricom PostPay bill?
A: Depends on your plan — many pay by the 5th of every month; for certain plans, by the 16th. Safaricom+2Safaricom+2
Q: What happens if I don’t pay on time?
A: Your line may be disconnected. Safaricom sends notices and may eventually revert your line to PrePay or take other credit actions. Safaricom+1
Q: Can I pay part of the bill?
A: Yes; partial payments may be accepted but you’ll be expected to settle full balance to avoid late fees/disconnection.
Q: Can I use Bonga Points to pay Safaricom PostPay?
A: Yes. Bonga points are one of the payment options via PayBill 200200. Safaricom+1
