How to Know My KRA PIN
A Kenya Revenue Authority (KRA) PIN is a unique personal identification number that is essential for carrying out many financial and legal transactions in Kenya. You need it when applying for jobs, opening bank accounts, paying taxes, or registering businesses. If you have forgotten your KRA PIN or don’t know it, there are several ways to retrieve it.
Method 1 — Retrieve KRA PIN via KRA Portal
-
Go to the KRA iTax portal at itax.kra.go.ke.
-
Click on Forgot Password/Unlock Account.
-
Enter your User ID (KRA PIN) or registered email address.
-
A reset link or your details will be sent to your email.
-
Check your email inbox or spam folder for communication from KRA.
If you had registered with an active email, this is the easiest method.
Method 2 — Retrieve KRA PIN from Your Email
When you first registered, KRA sent you a PIN certificate to your email.
-
Open your email account.
-
Search for terms like “KRA PIN” or “iTax”.
-
Download your PIN certificate from the email attachment.
This works well if you haven’t deleted your old emails.
Method 3 — Visit KRA Huduma Centre or Offices
If you can’t access your email or portal:
-
Visit the nearest KRA Huduma Centre or KRA office.
-
Carry your original National ID card.
-
Request assistance to retrieve your KRA PIN.
-
An officer will verify your details and reprint your PIN certificate.
Method 4 — Use KRA Contact Channels
You can also contact KRA directly for support:
-
Call the KRA Contact Centre on 020 4999 999 or 0711 099 999.
-
Send an email to callcentre@kra.go.ke with your full names, ID number, and request.
-
They will assist you in retrieving your PIN.
FAQs
Q: Can I get my KRA PIN using my ID number only?
Yes, visit a KRA office or Huduma Centre with your ID, and they can help retrieve your PIN.
Q: Can I recover my KRA PIN without email access?
Yes, by visiting KRA offices or Huduma Centre with your ID.
Q: Is there a fee for retrieving a KRA PIN?
No, retrieving your KRA PIN is free.
Q: Can someone else retrieve my KRA PIN on my behalf?
No, you must do it yourself unless you provide official authorization.
Q: What if I registered with the wrong email address?
You will need to visit KRA offices or Huduma Centre to update your details.
Conclusion
If you’ve forgotten your KRA PIN, you can retrieve it through the KRA iTax portal, your registered email, visiting KRA offices or Huduma Centres, or contacting KRA directly. Always keep your PIN certificate safe, as it is crucial for tax and official transactions in Kenya.
