How to Get Airtel PUK
If you want to know how to get Airtel PUK, this guide shows the official ways to retrieve your Personal Unblocking Key and safely unlock a blocked Airtel SIM.
Quick Answer — At a Glance
-
Dial 121 (Airtel customer care) from another Airtel line and request your PUK.
-
Use the SIM pack card — the PUK is usually printed on the plastic card that originally held your SIM.
-
Log in to the Airtel Self-Care app or portal and check under SIM/PUK options.
-
Visit an Airtel shop with your original ID if the above fails.
Step-by-Step Guide
1. Check Your SIM Pack
-
Locate the small plastic card that came with your Airtel SIM.
-
The PUK (usually 8 digits) is printed there.
-
If lost, proceed to other options.
2. Call Airtel Customer Care
-
From another Airtel line, dial 121 and select the PUK option.
-
Be ready to provide:
-
The blocked Airtel number.
-
Your full name and ID details used for SIM registration.
-
-
Airtel support will give you the PUK after verification.
3. Use Airtel Self-Care Portal or App
-
Log in to the MyAirtel App or Airtel Self-Care portal.
-
Go to My Account → SIM → Get PUK.
-
The code will display instantly.
4. Visit Airtel Shop (Last Resort)
-
Carry your blocked SIM card and the ID/passport used during registration.
-
Ask the Airtel agent to retrieve your PUK and help unlock your SIM.
Important Notes & Tips
-
Enter the PUK carefully — after 10 wrong attempts, your SIM will be permanently disabled.
-
Always note down and store your PUK safely for future use.
-
Do not share your PUK with anyone; it is tied to your SIM security.
-
If your SIM is permanently disabled, you must request a replacement SIM at an Airtel shop.
FAQs
Q: What is a PUK code?
A: PUK (Personal Unblocking Key) is an 8-digit code that unlocks your SIM if you enter the wrong PIN three times.
Q: Can I get my Airtel PUK online?
A: Yes, through the MyAirtel App or Airtel Self-Care portal, once you log in with your number.
Q: What if I don’t remember my SIM registration details?
A: You’ll need to visit an Airtel shop with your ID so they can verify ownership.
Q: How many times can I try entering a PUK?
A: Maximum of 10 attempts. After that, the SIM is permanently blocked.
