How to Get a Till Number
A till number is a convenient payment solution that allows businesses to receive money directly from customers via M-Pesa. Unlike a paybill number, a till number is more suitable for shops, restaurants, or small businesses as it provides instant access to funds without extra withdrawal charges. Safaricom makes it easy for both small and large businesses to apply for one.
Requirements for Getting a Till Number
Before applying, make sure you have the following:
A registered business name or certificate of registration.
A valid national ID for the business owner.
A KRA PIN certificate (individual or company).
An active Safaricom line.
Bank details (for settlement accounts in case of larger businesses).
How to Apply for a Till Number
Option 1: Via M-Pesa for Business App
Download the M-Pesa for Business app from the Play Store or App Store.
Open the app and log in using your Safaricom line.
Go to Register for a Till Number.
Fill in the required details such as business name, owner’s ID, and KRA PIN.
Submit your application.
Safaricom will review and issue your till number, usually within a few days.
Option 2: Via Safaricom Website
Visit the Safaricom Lipa na M-Pesa portal.
Click on Register for a Till Number.
Complete the application form with your business and personal details.
Upload copies of your ID, KRA PIN, and business registration certificate.
Submit the application for processing.
Option 3: At a Safaricom Shop
Visit your nearest Safaricom retail shop.
Request an application form for a till number.
Provide copies of your documents (ID, KRA PIN, and business certificate).
Submit the form and wait for processing.
Benefits of a Till Number
Funds received are instantly available in your M-Pesa account.
No transaction fees when withdrawing money to your M-Pesa line.
Customers find it easy and affordable to pay.
Helps businesses keep track of daily payments.
FAQs
Q: How long does it take to get a till number?
It usually takes 1–3 working days after submitting all required documents.
Q: Can individuals without registered businesses apply?
Yes, you can apply using your personal details, but having a registered business makes the process faster.
Q: What is the difference between a paybill and a till number?
A paybill is designed for collecting payments linked to accounts, while a till number is for direct business payments.
Q: Do I pay to get a till number?
No, registration is free, but normal transaction charges apply to customers sending payments.
Q: Can I access funds directly in my bank from a till number?
Yes, larger businesses can link their till number to a settlement account.
Conclusion
Getting a till number is an excellent way to simplify business payments through M-Pesa. By applying online, via the app, or at a Safaricom shop, you can start receiving customer payments quickly and conveniently.
