How to Check Who Listed Me in CRB

If you want to find out who listed you in CRB, this guide shows you how to check your credit report and see the lenders or institutions that submitted your data.

Quick Answer — At a Glance

1. Dial *433# on your phone and register with Metropol using your ID.

2. Pay the registration fee via M-PESA as prompted.

3. Select Credit Report from the menu and enter your ID.

4. Receive your CRB report by SMS or email showing who listed you.

Step-by-Step Guide: Checking Who Listed You in CRB

1. Choose a Licensed CRB

   • In Kenya, major CRBs include Metropol, TransUnion, and Creditinfo. crystobol.metropol.co.ke+2ke.creditinfo.com+2

2. Register and Request Your Report

   • With Metropol: Use the Crystobol app or dial *433#, register by paying a small fee and entering your ID. Once registered, you can request your report. finance.uonbi.ac.ke+1

   • With Creditinfo: Visit their website, fill the request form, pay the required fee, and receive your report via email or SMS. ke.creditinfo.com

3. Locate the “Who Listed Me” Section

   • When you get your CRB report, look for headings like “Listed By,” “Contributors,” or “Who has shared your information”. This shows all lenders or institutions that have put your name on their credit file. crystobol.metropol.co.ke+1

4. Review & Dispute If Necessary

   • If you see an institution listed that you don’t recognize, check whether the loan or credit exists.

   • Contact the CRB (through their dispute process) to challenge incorrect listings; you may need proof or documentation.

Important Notes & Tips

• You may have to pay a nominal fee to access your full credit report and see detailed listings.

• Only licensed CRBs can legally provide this information — using their official portals or apps is safest.

• Always use your own ID and not someone else’s to get your credit data.

• Once corrected, credit reports may take a little time to reflect updates.

FAQs

Q: Can I see who listed me without paying?
A: Usually you need to pay a small fee for the full credit report to see “who listed me.” Some CRBs allow partial view or status queries cheaper or free.

Q: What is the “Listed By” section in my CRB report?
A: It shows the lenders or institutions that have reported you — e.g. banks, SACCOs, microfinance, etc.

Q: How long does it take for a dispute to be resolved?
A: Disputes often take several days to a few weeks, depending on how quickly the reporting institution responds.

Q: Are there multiple CRBs I should check?
A: Yes — because different lenders may report to different CRBs, checking more than one ensures you capture all listings.

Q: What if I see an old loan I’ve cleared listed?
A: Even paid loans remain in the CRB history; what matters is the status (whether non-performing or cleared). If listed as delinquent in error, you can dispute to correct that.