How to Check KRA Penalties
If you want to check KRA penalties, this guide shows you how to view any unpaid penalties using the official iTax portal and other resources.
Quick Answer — At a Glance
Log in to your iTax account using your KRA PIN, password, and security stamp.
On your dashboard, go to My Ledger → General Ledger Report.
Filter the transactions by Transaction Type: Penalty and your tax head (e.g., Income Tax).
View the amounts under the Debit column to see any penalties owing.
Step-by-Step Guide: Viewing Your KRA Penalties
1. Visit the KRA iTax Portal
Go to https://itax.kra.go.ke/KRA‐Portal/ in your browser.
Ensure your internet connection is active.
2. Log in with your credentials
Enter your KRA PIN, iTax password, and complete the security stamp (arithmetic question).
If you’ve forgotten either, use the reset or retrieval options on iTax.
CYBER.CO.KE+1
3. Access “My Ledger → General Ledger Report”
After logging in, find the My Ledger menu in the dashboard.
Under that, click General Ledger Report to see a detailed ledger of your tax account.
CYBER.CO.KE+1
4. Filter for Penalties
In General Ledger, select the Tax Head / Sub-Head relevant to your case (e.g., “Income Tax – Resident Individual”).
Under Transaction Type, choose “Penalty” to view all entries that are penalties.
Set the date or period you want to check, then click Show Ledger.
CYBER.CO.KE+1
5. View and interpret the penalty amounts
In the ledger, look at the “Debit” column to see how much is owed in penalties.
The “Narration / Description” field often shows the reason for the penalty (late filing, failure to file, etc.).
If needed, download or screenshot the ledger for your records or payment.
Kenyans+1
Important Notes & Tips
Make sure your contact email and phone number are updated in iTax — KRA may send reminders or notices.
Penalties may accrue interest; checking regularly helps avoid larger liability.
If you believe a penalty is in error (e.g. you filed on time or submitted nil returns), collect proof (receipts/emails) and follow KRA’s dispute process.
For nil taxpayers (no income), file nil returns to avoid penalties.
FAQs
Q: What causes penalties in KRA?
A: Failure to file returns on time, failure to pay tax due, or not submitting nil returns can cause penalties.
Q: Is there a way to waive penalties?
A: Yes — KRA allows waiver applications via the “Debt and Enforcement” section after settling obligations in some cases.
Q: Can I pay penalties via mobile money?
A: Yes — once you have the E-Slip from iTax, you can often use KRA’s Paybill with that slip.
Q: Will penalties stop me from getting a Tax Compliance Certificate (TCC)?
A: Yes — outstanding penalties can block issuance of a TCC.
Q: How long does it take for penalties to appear after you’ve defaulted?
A: Typically soon after the deadline for filing has passed; once non-filing is confirmed, KRA generates penalties in the ledger.
