How to Check if My Certificate of Good Conduct Is Ready in Kenya
Applying for a Certificate of Good Conduct in Kenya is often a necessary step for jobs, travel, or official clearances. Once you’ve applied through the right channels, the next question is always: how do you know when it’s ready? Luckily, the Directorate of Criminal Investigations (DCI) and the eCitizen platform provide simple ways to check your application status without the hassle of repeated visits.
The Easiest Way
Here’s the fastest way to check if your Certificate of Good Conduct is ready in Kenya:
Go to the official eCitizen portal.
Log in with your ID number and password.
Click on the Directorate of Criminal Investigations (DCI) section.
Open your applications and check the status of your certificate.
Step-by-Step Guide
1. Checking Through eCitizen Portal
Visit the eCitizen platform.
Log in with your National ID number and password.
Go to the DCI tab under “Applications.”
Select your Certificate of Good Conduct application.
The status will show whether it’s “In Progress,” “Ready,” or “Collected.”
2. Visiting a DCI Office (If Necessary)
Carry your National ID and the original payment receipt.
If there’s a delay beyond the normal processing period (2–3 weeks), visit the DCI office for confirmation.
Official source: Directorate of Criminal Investigations Kenya.
3. Contacting Huduma Centre
If you applied via Huduma Centre, you can inquire directly at the desk where you submitted your fingerprints.
Some Huduma Centres allow checking via their helpline numbers before you visit.
Official source: Huduma Kenya.
Important Notes & Tips
Normal processing time is 2–3 weeks, but delays can occur during peak application periods.
Always ensure you collect your certificate personally; third-party collection is not allowed.
Keep your eCitizen account credentials safe to avoid access issues.
Double-check your application number and payment details before making inquiries.
FAQs
Q1: How long does it take to get a Certificate of Good Conduct in Kenya?
It usually takes about 2–3 weeks, but it can be longer during peak times.
Q2: Can I get notified when my certificate is ready?
No, you must log in to eCitizen and check the status manually.
Q3: Do I need to pay again to check my certificate status?
No, checking the status is free once you have applied.
Q4: Can someone else collect the certificate for me?
No, only the applicant can collect it with their original ID and receipt.
Q5: Where can I collect my certificate after it’s ready?
From the DCI headquarters or the Huduma Centre where you applied.
