How to Book Guardian Bus Online
Heading out of town soon and want to avoid long queues at the bus stage? Booking Guardian Coach online gives you comfort, certainty, and time back in your day. Whether you’re traveling from Nairobi to Kisumu, or to any of the many towns they serve, you’ll feel relieved knowing your seat is secured ahead of time. Let me show you how to do it step by step, plus smart tips so you don’t hit surprises.
The Easiest Way (Quick Booking)
If you just need to get your ticket fast and securely:
Choose your departure town, destination, and date of travel.
Select your preferred seat(s).
Proceed to payment using Lipa Na M-Pesa. (theguardiancoach.com)
Receive confirmation via SMS or email.
Step by Step Guide
Method 1: Using the Official Website
Visit the Guardian Coach official site and click BOOK ONLINE. (theguardiancoach.com)
Enter your starting point, destination, and travel date.
Search available buses and pick one that meets your timing/preference.
Pick your seat(s) and enter passenger details (name, ID, phone number).
Pay using MPesa Paybill (Business number 308900).
After payment, you’ll get a ticket confirmation via SMS/email.
Method 2: Via Android App (if available)
Download Guardian Coach app from Google Play.
Open app, insert travel details: from – to – date.
Browse available schedules, choose seat, fill passenger info.
Complete payment through MPesa.
Get confirmation and ticket in the app or via SMS.
Method 3: Phone Or Office Booking (if online not possible)
Contact a nearby Guardian Coach office (or their ticket management number).
Provide travel details and passenger info.
Pay in person or use MPesa if they accept remote payment.
Collect physical ticket or get instructions for pickup.
Important Notes & Tips
Tickets are non refundable once issued. Stricly check travel date/time before booking.
Arrive at the bus stage at least 30 minutes before departure time.
All passenger details you enter (name, ID number, phone) must match what you carry when traveling.
Children of all ages need tickets; infants count too.
Double check seat selection before payment — changes are usually not allowed. (theguardiancoach.com)
FAQs
Q1. Can I pay with something other than MPesa?
Mostly Guardian uses MPesa via Paybill (308900) for online payments — check the site whether credit cards are also accepted.
Q2. What if I don’t get the confirmation after paying?
Wait a few minutes, check your SMS/email spam folder; if still nothing contact ticket management at 0718880256.
Q3. Can I book one ore more seats in a single booking?
Yes you can select multiple seats before paying online.
Q4. Do I need to print the ticket?
You may need to show ticket confirmation (SMS or e-ticket) plus ID. Printing helps but many just show the SMS / digital ticket.
Q5. What if I’m traveling from a small town?
Guardian has many booking offices countrywide; you can collect tickets at those if needed. (theguardiancoach.com)
