How to Apply for Certificate of Good Conduct in Kenya Online

If you want to know how to apply for Certificate of Good Conduct in Kenya online, this guide walks you through the steps, what you’ll need, the cost, and how long it takes.

Quick Answer — At a Glance

• Log in to your eCitizen account → go to Directorate of Criminal Investigations → Police Clearance Certificate. Tuko.co.ke – Kenya news.

• Pay KSh 1,050 via M-Pesa or other eCitizen-approved payment. Pulselive Kenya+1

• Download and print your invoice and the C24 fingerprint form, and then attend a fingerprint appointment at a Huduma Centre or DCI office. kenyanlaw.com+1

• Once your documents are processed and fingerprints taken, you’ll get a notification; log in to eCitizen to download your certificate. Tuko.co.ke – Kenya news.+1

Step-by-Step Guide

1. Access eCitizen Portal

• Create or log into your eCitizen account.

• From the dashboard, select the Directorate of Criminal Investigations section.

2. Start Application

• Click “Get Services Now” under the Police Clearance Certificate (sometimes labelled Certificate of Good Conduct).

• Fill in your personal details exactly as on your ID or birth certificate.

3. Choose Fingerprint Location & Payment Method

• Pick where you will have your fingerprints taken (Huduma Centre, DCI HQ or branch).

• Pay the required fee KSh 1,050 using an accepted eCitizen payment method (often M-Pesa).

4. Download Required Documents

• Download/print two copies of the invoice.

• Download/print the C24 Form (fingerprint form).

• Print the C24 form on both sides of an A4 paper.

5. Attend Fingerprint Appointment

• On the chosen date, go to the fingerprinting centre with your C24 form, invoices, and your original ID (or birth certificate if you’re under 18).

• Get your fingerprints taken; officers will verify your identity.

6. Wait for Processing & Download Certificate

• Processing takes around two weeks to one month, depending on backlog. Tuko.co.ke – Kenya news.+1

• You’ll receive a notification (SMS or email) when the certificate is ready.

• Log in to eCitizen and download your certificate of good conduct.

Important Notes & Tips

• Minor applicants (under 18) use their parent’s eCitizen account or follow special procedures. blog.muthurwa.com

• Always bring both copies of the invoice + C24 + proper ID/ birth cert. Missing docs cause delay.

• The certificate is valid for 12 months after issue. Tuko.co.ke – Kenya news.+1

• Verify the authenticity of your certificate by using eCitizen/D.C.I verification services if available.

FAQs

Q: How much does it cost?

A: The fee is KSh 1,050 for Kenyan citizens applying online. Tuko.co.ke – Kenya news.

Q: How long will my application take?

A: Usually between 2 weeks and 1 month, depending on how busy the DCI offices are. Tuko.co.ke – Kenya news.+1

Q: What if I lose my ID (or don’t have it)?

A: You’ll need the original ID for verification. For minors, original birth certificate helps. If ID is lost, replace it before applying.

Q: Can foreigners apply too?

A: Yes. Foreign nationals apply online, but they may need extra documentation (passport, legal stay, etc.).