How to Check Watu Credit Balance
If you want to know how to check Watu Credit balance, here are the official/usual ways to do so from Kenya.
Quick Answer — At a Glance
Dial *876# → follow prompts to view your loan or credit balance. (Watu Kenya)
Call Watu customer support: 0790 000 999 / 0709 739 000. (Watu Kenya)
Steps to Check Watu Credit Balance
Using your registered phone number, dial *876#.
Wait for the USSD menu to load.
Select the option for “Loan / Balance” or “Account Status”.
View your current balance due, amount outstanding, or next payment date.
Alternatives if USSD Doesn’t Work
Call customer care at 0790 000 999 or 0709 739 000 and ask for your balance.
Visit a Watu branch in person and request your loan/credit account statement.
Things to Check / Prepare
Ensure you’re using the phone number you used to apply for Watu Credit (registration number).
Have your ID or account details ready in case customer care asks.
Sufficient airtime or network strength so USSD calls can go through.
FAQs
Q: Can I check my balance at any time?
A: Yes — Watu says the USSD balance check is available 24/7. (Watu Kenya)
Q: What happens if I don’t have airtime?
A: You’ll need some airtime or network access so the USSD request can be sent. Otherwise, you’ll need to call customer care or visit a branch.
Q: Can someone else check balance for me?
A: Usually no — you must use the registered number or verify ownership. Watu is strict about identity for loan account info.
Q: What info do I see when I check the balance?
A: Usually: total amount due, next payment date, possibly amount already paid.
