How to Check KCB Account Balance via SMS
Kenya Commercial Bank (KCB) makes it simple for customers to track their account balances without needing internet access. Using SMS banking, you can conveniently check your balance anytime, anywhere. This service works on both Safaricom and Airtel lines, provided you are registered for KCB mobile banking.
How to Check Balance via SMS
Ensure your phone number is registered for KCB mobile banking.
Go to your SMS app.
Compose a new message with the word:
BALSend it to 22522.
Within a few seconds, you will receive an SMS showing your current account balance.
How to Register for KCB SMS Banking
If you have not yet activated SMS banking:
Visit any KCB branch to register your line.
Provide your national ID and KCB account details.
Once registered, you can use the SMS short code for balance inquiries and other services.
Other Options to Check Balance
USSD: Dial *522#, log in with your PIN, then select Balance Inquiry.
KCB App: Download the KCB Mobile App from Play Store or App Store and check balance from the dashboard.
ATM: Insert your debit card, enter PIN, and select Balance Inquiry.
FAQs
Q: How much does it cost to check balance via SMS?
Normal SMS charges apply depending on your mobile provider.
Q: Can I check balance via SMS without registration?
No, you must first activate KCB mobile banking at a branch.
Q: What if I forget the short code?
Save 22522 in your contacts as “KCB SMS” for easy access.
Q: Can I use SMS banking when abroad?
Yes, as long as your line is active and able to send SMS to Kenyan short codes.
Q: Is SMS balance inquiry available 24/7?
Yes, the service is available anytime.
Conclusion
Checking your KCB account balance via SMS is quick and reliable. By sending a simple text to 22522, you can monitor your finances anytime without internet access. Ensure your line is registered for mobile banking to enjoy this convenience