A high-stakes tax dispute between Rafiki Micro-Finance Bank Limited and the Kenya Revenue Authority has exposed deep cracks in Kenya’s tax administration systems, regulatory frameworks, and the interpretation of financial reporting standards within the banking sector.
At the center of the dispute is a massive tax demand running into hundreds of millions of shillings, with KRA initially claiming over KSh 1.3 billion in alleged tax liabilities before narrowing the contested figure to approximately KSh 800 million after internal reviews and objection processes.
The case, now before the Tax Appeals Tribunal, is not just about numbers but about how Kenya defines taxable income in the financial sector, especially when dealing with complex concepts like suspended interest, tax credits, and non-performing loans.
Rafiki Microfinance Bank argues that the tax assessments were flawed from the start, claiming they were never properly notified of key assessments and were denied a fair opportunity to respond before enforcement actions were initiated through the iTax system.
According to the bank, some of the tax obligations appeared suddenly on its iTax ledger without prior communication, raising serious questions about due process and compliance with the Tax Procedures Act, which requires clear notification and justification of assessments.
A major point of contention revolves around tax credits amounting to over KSh 22 million, which the bank insists were valid and properly supported with documentation submitted as early as 2019.
However, KRA rejected these claims, arguing that the credits were incorrectly filed under provisions meant strictly for foreign tax credits, thereby rendering them invalid under Kenyan tax law.
Rafiki counters that the issue was not fraud or misrepresentation, but rather a systemic limitation within the iTax platform at the time, which did not provide appropriate fields for declaring certain categories of tax credits.
The bank further maintains that it followed industry practice and used the only available reporting channels, making KRA’s later rejection both unfair and legally questionable.
Another explosive aspect of the case is the dispute over how interest on non-performing loans should be treated for tax purposes.
KRA sought to tax hundreds of millions of shillings classified as “suspended interest,” arguing that these amounts should be treated as accrued income and therefore taxable.
But Rafiki firmly rejects this position, stating that suspended interest is not real income but merely a bookkeeping entry required by Central Bank regulations to reflect potential earnings that may never be realized.
Under Kenyan banking regulations, once a loan becomes non-performing, any expected interest must be removed from income statements and placed in a suspense account until actual payment is received.
This means the bank does not recognize such interest as income, does not benefit from it, and may never recover it, making taxation on such amounts not only premature but potentially destructive to financial stability.
Rafiki warns that taxing unrealized income would force financial institutions to pay taxes using depositors’ funds or capital reserves, a move that could weaken the entire banking system.
The bank also accuses KRA of attempting to tax cumulative balances carried over multiple years as if they were income generated in a single financial year, a practice that could result in double taxation and distort financial reporting.
Further disputes arise over KRA’s decision to impose excise duty on penalty interest charged on defaulted loans, which Rafiki argues is explicitly excluded from excise tax under Kenyan law.
The bank insists that penalty interest is still interest income, not a fee or commission, and therefore should not attract excise duty under the existing legal framework.
Procedural fairness is another key battleground in the case, with Rafiki alleging that KRA failed to properly notify it of invalid objections within the legally required timelines, effectively denying the bank a fair hearing.
KRA, on the other hand, maintains that the bank failed to lodge valid objections within the stipulated timeframes and did not provide sufficient supporting documentation during the objection process.
The authority also argues that taxpayers bear the burden of proof in such disputes and insists that its assessments were both lawful and justified.
Beyond the courtroom, the case has sparked broader concerns within Kenya’s financial sector, particularly regarding the reliability of the iTax system, regulatory clarity, and the balance between revenue collection and financial stability.
Industry players are closely watching the outcome, as it could set a precedent on how tax authorities treat banking income, especially in relation to non-performing loans and unrealized revenue.
If the Tribunal rules in favor of KRA, financial institutions could face increased tax exposure on doubtful or unrealized income, potentially tightening credit supply and raising the cost of borrowing.
Conversely, a win for Rafiki could force reforms in tax administration systems, improve procedural fairness, and align taxation practices with global financial reporting standards.
As the case unfolds, it stands as one of the most consequential tax battles in Kenya’s recent history, with implications that go far beyond a single institution to the very foundation of how financial income is defined, reported, and taxed.










