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An image showing How to Redeem Airtel Bonga Points
Home » Blog » How to Redeem Airtel Bonga Points
Knowledge

How to Redeem Airtel Bonga Points

Genesis
Last updated: September 10, 2025 15:43
Genesis
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How to Redeem Airtel Bonga Points

An image showing How to Redeem Airtel Bonga Points

Contents
  • How to Redeem Airtel Bonga Points via USSD
  • How to Redeem Airtel Bonga Points via Airtel App
  • How to Redeem Airtel Bonga Points at Airtel Shops
  • Tips for Using Airtel Bonga Points
  • FAQs
  • Conclusion

Airtel offers its customers a loyalty program that rewards you with points every time you use your line for calls, SMS, or data. These points can be redeemed for airtime, data bundles, or even devices at Airtel shops. Here’s a simple guide on how to redeem Airtel Bonga Points.

How to Redeem Airtel Bonga Points via USSD

  1. Dial *326# on your Airtel line.

  2. Select Redeem Points from the menu.

  3. Choose the category you want — Airtime, Data Bundles, or Devices.

  4. Enter the number of points you’d like to redeem.

  5. Confirm the transaction.

  6. You’ll receive an SMS confirming your redemption.

How to Redeem Airtel Bonga Points via Airtel App

  1. Download and open the My Airtel App.

  2. Log in with your Airtel number.

  3. Go to the Rewards or Bonga Points section.

  4. Select what you’d like to redeem (airtime, bundles, or devices).

  5. Confirm your choice, and you’ll receive an SMS notification.

How to Redeem Airtel Bonga Points at Airtel Shops

  1. Visit the nearest Airtel shop.

  2. Provide your Airtel number and request to redeem points.

  3. Choose from available devices or offers.

  4. Complete the redemption process with the help of a staff member.

Tips for Using Airtel Bonga Points

  • Check your balance before redeeming by dialing *326#.

  • Redeem points regularly, as offers may change over time.

  • Redeeming for bundles or airtime is instant, while devices may require in-store verification.

FAQs

1. How do I check my Airtel Bonga Points balance?
Dial *326# and select the option to view your points balance.

2. Can I transfer Airtel Bonga Points to another number?
Currently, points are not transferable.

3. What can I redeem my Airtel Bonga Points for?
You can redeem for airtime, data bundles, or devices at Airtel shops.

4. Do Airtel Bonga Points expire?
Yes, unused points may expire after a set period. Always redeem them on time.

5. Is there a minimum number of points required for redemption?
Yes, depending on the offer, a minimum balance may be required.

Conclusion

Redeeming Airtel Bonga Points is quick and rewarding. Whether you choose to use USSD, the Airtel app, or visit an Airtel shop, you can enjoy airtime, bundles, or devices in exchange for your loyalty points.

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