How to Get PUK for Another Number

Sometimes, your SIM card may get blocked after multiple wrong PIN attempts, and you might need to retrieve the PUK (Personal Unblocking Key) for another number. Whether it’s for a friend, family member, or a line you’re unable to access directly, Safaricom, Airtel, and Telkom provide ways to get the PUK safely.

How to Get PUK for Another Safaricom Number

1. Dial 100 from a different Safaricom line.

2. Choose to speak with a customer care agent.

3. Provide the blocked number and the registered ID details of the owner.

4. The PUK code will be sent via SMS to the assisting line.

Alternatively, log in to the MySafaricom App with the blocked number’s details and check the PUK option under account settings.

How to Get PUK for Another Airtel Number

1. Call 100 from an Airtel line.

2. Request the PUK for the blocked number.

3. Provide the ID details used during registration.

4. The PUK will be sent via SMS.

You can also log into the Airtel Self-Care Portal and enter the blocked number’s details to retrieve the PUK.

How to Get PUK for Another Telkom Number

1. Dial 100 from a Telkom line.

2. Ask for help with a blocked SIM belonging to another number.

3. Provide the registered ID details.

4. The agent will share the PUK after verification.

If you can’t call, visit the nearest Telkom shop with the registered ID card.

Tips for Safe PUK Retrieval

• Always have the registered ID number of the line owner.

• Do not attempt to guess the PUK, as 10 wrong entries permanently block the SIM.

• Store the PUK in a secure place after retrieval.

FAQs

1. Can I get a PUK for another number without the owner’s ID?
No, ID verification is mandatory for security.

2. Can I request a PUK via SMS?
No, you must call customer care, use the app, or visit a shop.

3. What if I don’t have another line from the same network?
You can use any working line, then confirm ownership with the ID.

4. Does getting a PUK cost money?
No, it’s free across Safaricom, Airtel, and Telkom.

5. Can I permanently block a SIM by entering the wrong PUK?
Yes, 10 incorrect attempts will destroy the SIM.

Conclusion

Getting a PUK for another number is straightforward as long as you have the correct ID details. Whether through customer care, mobile apps, or physical visits, you can quickly unlock the blocked line and regain service.