How to Check Minutes Balance on Safaricom
Knowing how many calling minutes you have left helps you avoid surprise call-cuts and lets you plan your usage better. If you buy voice bundles or use an All-In-One bundle that includes minutes, Safaricom gives you several reliable ways to check your remaining minutes. These methods work for both prepaid and postpaid customers.
How to Check Minutes via USSD
Dial *544# on your Safaricom line.
Choose the option that relates to “Check Balance” or “My Bundles / Voice-SMS-Data Balance”.
The minutes remaining in your voice or All-In-One bundle will appear.
You can also dial 54444# directly to see your bundle balance, including minutes and data.
How to Check Minutes via SMS
In some plans, you can send an SMS to 544 or a short code specified by Safaricom, and receive your bundle status including remaining minutes.
How to Check Minutes via MySafaricom App
Open the MySafaricom app (install if needed).
Log in with your Safaricom number.
Go to the Bundles / My Account / My Balances section.
Your voice minutes, data bundles, and SMS balance will be displayed.
Other Ways
If you are subscribed to an All-In-One Monthly Bundle, dialing *544# shows your combined balance of minutes, data, and SMS.
For Easy Talk Bundle users, you can use *444# or 54444# to check minutes.
Safaricom also sends SMS alerts when your bundle is about to expire.
Tips for Keeping Track
Check your minutes regularly to avoid extra charges when your bundle runs out.
Renew or buy voice bundles before expiry to enjoy discounted call rates.
Use the app or USSD instead of relying on out-of-bundle rates, which are more expensive.
FAQs
Q: Will I see only voice minutes or bundled minutes?
You’ll see either your voice-only bundle minutes or combined minutes if you are using an All-In-One bundle.
Q: Do minutes roll over when the bundle expires?
No. Unused minutes expire at the bundle’s expiry date.
Q: Does this work for both prepaid and postpaid customers?
Yes. Both prepaid and postpaid users can check minutes using *544# or 54444#.
Q: Are these services free?
Yes, checking your balance via official USSD or the MySafaricom app is free.
Q: What happens when my minutes run out?
Calls will be charged at the standard out-of-bundle rates. It is cheaper to renew or buy a new voice bundle.
Conclusion
Checking your Safaricom minutes balance is simple and can be done through USSD, SMS, or the MySafaricom App. By keeping track of your usage, you can manage costs better and avoid unexpected interruptions during calls.
