How to Check Electricity Token Balance
For prepaid electricity users in Kenya, knowing your token balance helps you track usage and avoid unexpected blackouts. Kenya Power (KPLC) provides different methods to check your token balance, whether directly from your meter, via SMS, or through the Kenya Power app. Here’s how you can easily stay updated.
Why Check Electricity Token Balance?
To monitor your daily or monthly power consumption.
To avoid running out of electricity unexpectedly.
To plan for timely top-ups.
To keep records of your usage for budgeting.
How to Check Token Balance from the Meter
Look at your KPLC prepaid meter screen.
Press the correct button combination (usually the blue button or “Balance” button).
The screen will display the remaining units (kWh).
How to Check Token Balance via SMS
Open the SMS menu on your phone.
Create a new message with the first part of your Meter Number (e.g., the first 11 digits).
Send it to 95551.
You’ll receive an SMS with your latest token balance and purchase history.
How to Check Token Balance Using the KPLC App
Download the KPLC Self-Service App from the Google Play Store or Apple App Store.
Log in using your meter number and registered details.
Navigate to the “Token Balance” section.
Your current balance will be displayed instantly.
Tips for Managing Your Tokens
Always buy tokens before your units are fully depleted.
Track your monthly consumption to identify high-usage appliances.
Save all token SMS messages for reference.
Use SMS and app options when away from home.
Common Questions
Can I check my balance if I lose the token SMS?
Yes, just use the meter or SMS service to retrieve the information again.
How often should I check my balance?
At least weekly, or more frequently if you use electricity heavily.
Is checking token balance free?
Using the meter is free, but SMS queries may attract standard SMS charges.
Can I check someone else’s token balance?
Yes, if you know their meter number.
Conclusion
Checking your electricity token balance is quick and helps you manage power efficiently. Whether through your meter, SMS, or the KPLC app, always stay informed to avoid unexpected outages.
