How to Unlink PayPal from Equity
If you no longer want your PayPal account linked to Equity Bank, maybe you are switching banks, setting up a new PayPal, or just removing old permissions, doing this cleanly avoids unwanted auto transfers. The process is simple on both Equity and PayPal sides.
The Easiest Way
Here is the fastest way to unlink PayPal from Equity:
Log in to Equity Mobile App or Equity Online.
Go to Payment Settings or Linked Accounts.
Find the PayPal link or withdrawal service you previously set up.
Select Unlink or Remove PayPal.
Confirm the action via OTP or PIN.
Once done, Equity will stop pulling funds from PayPal and your account will no longer show a linked PayPal option.
Step by Step Guide
Method 1: From Equity Bank Side
• Open the Equity Mobile App or sign in via Equity Online.
• Navigate to Settings, Account Preferences, or Linked Services.
• Look for PayPal, Payment Partners, or Withdrawal Services where accounts are linked.
• Tap on the PayPal link or account info.
• Choose Unlink, Remove, or Disconnect.
• You will be asked to confirm with an OTP sent to your phone or email.
• After confirmation, verify that the PayPal link no longer appears in your Equity account dashboard.
Method 2: From PayPal Side
• Log into your PayPal account using the website or app.
• Go to Settings, then Banks and Cards or Linked Accounts.
• Locate the Equity bank account that is linked.
• Select Remove or Unlink next to that bank account.
• PayPal will confirm removal either via email or a confirmation screen.
• Optionally, check that Equity’s dashboard no longer shows linked to PayPal or a withdrawal balance or option from PayPal.
Important Notes and Tips
• Make sure all pending PayPal withdrawals to Equity are fully processed before unlinking to avoid losing access or funds.
• Once unlinked, if you want to link another account later, you will need your bank details and may re verify.
• If you had enabled Equity instant PayPal withdrawal service, removing the link stops that service. (Equity offers instant withdrawal of PayPal funds via Equity Mobile or Equity Online. (equitygroupholdings.com))
• Keep your contact and email details up to date in both Equity and PayPal so you receive confirmations or OTPs.
FAQs
Will unlinking PayPal delete any past transaction history?
No. Transaction history stays in both PayPal and in Equity records. You just remove the ability to initiate new transfers between the two.
Is there a waiting period after unlinking before I can link a different bank?
Usually not. Once unlinked, you can immediately link another bank account, but you may have to verify it.
What happens if I try to withdraw from PayPal after unlinking?
The withdrawal will fail. PayPal will prompt you to link a bank account first.
Do I need to contact customer support to unlink, or is it self service?
It is supposed to be self service via app or online. If you do not see the unlink option, you might need to contact Equity support.
