How to Get NSSF Statement
You want to see exactly what’s been paid into your NSSF account — clear, reassuring, and useful when planning finances or checking employer submissions. Getting your NSSF statement is straightforward and you can choose the fastest mobile option or use online portals or a branch visit depending on what’s convenient. Below I give the quickest method first, then at least two other major ways laid out step-by-step so you can pick what fits you.
Quick Answer — At a Glance
Dial *303# from the mobile number registered with NSSF and request your statement via email.
Log in to the NSSF Self Service Portal and download your contributions statement.
Use your eCitizen account to access NSSF services and view your statement.
Step-by-Step Guide
Method 1 — Fastest: USSD on your Phone (*303#)
Dial *303# from the mobile number linked to your NSSF profile.
Choose Member Services then Contribution Information.
Select Email Contribution Statement to have it sent to your registered email.
Check your email inbox for the PDF.
Method 2 — NSSF Self Service Portal
Visit the NSSF Self Service Portal.
Select the Member Self Service section.
Log in with your NSSF username and password, or with your ID credentials if already activated.
Pick the statement option, select the time period, and download or print the PDF.
Method 3 — eCitizen Platform
Sign in to your eCitizen account.
Go to NSSF services from the dashboard.
Choose the “View Statement” option.
Download or save a copy for your records.
Method 4 — NSSF App or Branch Visit
Install the official NSSFGo mobile app and log in to view your contributions statement.
If online options fail, visit the nearest NSSF branch with your ID and request a printed statement.
Important Notes & Tips
Always make sure your mobile number and email are updated in your NSSF profile.
Portal activation may require a one-time encoded key provided at a branch, so carry your ID.
Keep downloaded copies for your records and check statements regularly to ensure employer remittances are up to date.
If delays happen, give it a few minutes before requesting again or contact NSSF support.
Why This Matters
Your NSSF statement verifies your retirement savings and ensures your employer is remitting contributions as required. Checking it regularly protects your future benefits.
FAQs
Can I get my NSSF statement for free?
Yes, whether by USSD, portal, eCitizen, or branch, the service is free.
How long does it take to get the statement via email?
Usually immediate, though delays can happen due to network or email delivery issues.
What if my mobile number is outdated?
Update your details on the portal or visit an NSSF branch with your ID to correct them.
Can I use someone else’s phone to request my statement?
You must use your registered mobile number since it’s linked to your account.
What if contributions are missing from my statement?
Contact your employer with payslip proof first, then escalate to NSSF if not resolved.
