How to Load Token Using a Different CIU

Losing your CIU, borrowing one from a neighbor, or replacing a faulty unit often happens when you least expect it , usually right when your power is running low. If you’ve ever stared at a dark screen after buying tokens, you know how stressful it feels. The good news is that you can load tokens using a different CIU. The trick is making sure the new CIU is paired with your specific meter. Once linked, it will accept your tokens just like your old one and keep your lights on without hassle.

Quick Answer — At a Glance

1. Plug in or power up the new CIU

2. Pair it with your meter using the correct code

3. Wait for the display to confirm pairing

4. Enter your 20-digit token on the CIU

5. Check if the meter balance updates

Step-by-Step Guide

1. Power up the CIU

   • Plug the new CIU into a wall socket or insert good batteries.

   • If it was previously used, clear any old pairing first (check the manual).

   • A CIU without power or with weak batteries won’t talk to your meter — a common but simple mistake. (KPLC)

2. Start the pairing process

   • Most CIUs use a code sequence to link with your meter. For example, many CLOU models use 1593570 + [your meter number] + Enter. (Clou Global)

   • Enter your exact meter number (usually 11–13 digits). Double-check it — one wrong digit and it won’t connect.

3. Confirm the link

   • If the pairing worked, the screen will usually show “OK” or “Success.”

   • If you see “Conn Fail” or “Reject,” it means the CIU didn’t pair. Try again, making sure your socket has power and your entry was correct.

4. Load your token

   • Now enter your 20-digit electricity token and press Enter.

   • If the CIU is properly linked, your meter will accept it immediately.

   • If it says “Used” or “Reject,” the token may belong to a different meter. (Medium)

5. Check your meter

   • Look at your meter balance or display. If the units went up, you’re good to go.

   • No update? Try pairing again or confirm that the token is for your meter.

Important Notes & Tips

• Tokens are meter-specific: Even if you borrow a friend’s CIU, your token will only load if the CIU is paired to your meter.

• Signal issues happen: CIUs talk to meters through the wiring in your house. A bad socket or faulty wiring can block communication. (Clou Global)

• Old vs new CIU: After pairing a new CIU, the old one may stop working. Keep this in mind if you plan to switch back.

• Retry with patience: Sometimes it takes a few tries — especially if power supply is unstable.

FAQs

Can I use my neighbor’s CIU to load my token?
Only if it’s paired with your meter. Otherwise, the token will be rejected.

Why does my CIU keep saying “Reject”?
It usually means the pairing didn’t go through, or the token belongs to another meter.

Will my old CIU still work after pairing a new one?
Not always. Some meters only allow one CIU at a time.

Do all CIUs use the same pairing code?
No. The code depends on the model. Always check your manual or provider.

What’s the most common mistake people make?
Forgetting to plug the CIU into a working socket — without power, pairing won’t happen.