How to Check KPLC Bill Online
Kenya Power and Lighting Company (KPLC) has made it easier for customers to check their electricity bills without visiting physical offices. With online services and mobile tools, you can confirm your bill balance quickly and conveniently from home or on the go.
Methods to Check KPLC Bill Online
1. Via KPLC eBill Portal
Go to the KPLC eBill portal at www.kplc.co.ke.
Enter your account number in the provided field.
Click Submit.
Your current bill and account balance will be displayed.
2. Via KPLC eBill Email Service
Open your email app.
Compose a new email to bill@kplc.co.ke.
In the subject line, type your KPLC account number.
Leave the message body blank.
Send the email, and you will receive an automated reply with your latest bill.
3. Via KPLC Self-Service Portal
Visit the KPLC Self-Service portal.
Register or log in using your details.
Navigate to Bill Inquiry.
View your current balance and billing history.
4. Via KPLC Mobile App
Download the KPLC App from Google Play Store or App Store.
Log in with your account details.
Check your bill directly from the dashboard.
Benefits of Checking Bills Online
Saves time by avoiding long queues.
Allows you to track bill history and payments.
Provides 24/7 access to your electricity usage.
Helps plan timely payments to avoid disconnections.
FAQs
Q: Do I need internet to check my bill online?
Yes, for portal, app, and email services. Alternatively, you can use SMS (*977#) if offline.
Q: Can I check bills for multiple accounts?
Yes, you can check multiple accounts if you input each account number separately.
Q: Is the eBill service free?
Yes, KPLC does not charge for online bill inquiries.
Q: Can I check my bill from abroad?
Yes, as long as you have internet access, you can use the eBill portal or email service.
Q: How often is the bill updated online?
Bills are updated monthly after meter readings or estimates are captured.
Conclusion
Checking your KPLC bill online is fast and reliable using the eBill portal, email service, mobile app, or self-service portal. These methods ensure you always stay updated on your electricity usage and payments.
