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An image showing How to Check Data Balance on Safaricom
Home » Blog » How to Check Data Balance on Safaricom
Knowledge

How to Check Data Balance on Safaricom

Genesis
Last updated: September 16, 2025 17:41
Genesis
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How to Check Data Balance on Safaricom

An image showing How to Check Data Balance on Safaricom

Contents
  • How to Check Data Balance via USSD
  • How to Check Data Balance via SMS
  • How to Check Data Balance via MySafaricom App
  • How to Check Data Balance Online
  • Tips for Managing Your Data Usage
  • FAQs
  • Conclusion

Managing your internet usage is essential to avoid sudden disconnections or unexpected charges. Safaricom provides multiple ways for its customers to check their data balance quickly and conveniently. Whether you are using a smartphone, modem, or router, you can confirm your remaining bundles in just a few steps. Understanding these methods ensures you always stay connected without surprises.

How to Check Data Balance via USSD

  1. Dial *544# on your Safaricom line.

  2. Choose the option for Check Balance.

  3. Your remaining bundles will be displayed on screen and sent via SMS.

@jakesnyanjom

Someone tell wagituro no one is stealing her Data 😂😂 . Dial *544 under balance and tips to get your Data statment. #SafaricomForYou @Safaricom PLC

♬ original sound – Jakes Nyanjom

How to Check Data Balance via SMS

  • Send the word BALANCE to 544.

  • You will receive an SMS with details of your active bundles, including validity and remaining MBs/GBs.

How to Check Data Balance via MySafaricom App

  1. Download and install the MySafaricom App from Google Play or App Store.

  2. Log in using your Safaricom number.

  3. On the home screen, your active data balance will be displayed instantly.

How to Check Data Balance Online

  1. Go to the Safaricom Self-Care Portal on your browser.

  2. Register or log in with your phone number.

  3. Navigate to the Data Balance section to view your active bundles.

Tips for Managing Your Data Usage

  • Regularly check your balance to track usage.

  • Turn off automatic app updates or background data if you want to save bundles.

  • Buy data bundles instead of browsing on standard rates to reduce costs.

  • Use Wi-Fi where available to save your mobile data.

FAQs

Q: Can I check my data balance when roaming?
Yes, you can use *544# or the MySafaricom App even when roaming.

Q: Do I need internet to check balance using the app?
Yes, but the app uses minimal data to fetch your balance.

Q: Is checking data balance via SMS free?
Yes, Safaricom does not charge for checking your bundle balance.

Q: Can I check balance on a modem or router?
Yes, by inserting the SIM in your modem or router and accessing Safaricom’s Self-Care portal.

Q: What happens when my data runs out?
If you have no active bundle, browsing will shift to out-of-bundle rates unless you disable it.

Conclusion

Checking your Safaricom data balance is simple and can be done through USSD, SMS, the MySafaricom App, or online Self-Care. Regular checks help you manage usage, avoid extra charges, and ensure uninterrupted browsing.

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